Direct Difference Terms of Use
Terms of Use
Effective Date: July 10, 2026
Last Updated: July 10, 2026
Welcome to www.directdifference.com (the “Site”), owned and operated by Direct Difference (“Direct Difference,” “we,” “us,” or “our”). By accessing or using the Site, including our applicant portal, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the Site.
1. Purpose of the Site
The Site is provided to share information about Direct Difference’s clinical data abstraction, core measures, registry abstraction, consulting, and related healthcare services, to allow prospective clients to contact us, and to allow job applicants to apply for positions through our applicant portal. The Site is informational and does not itself provide medical advice, PHI storage, or clinical services.
2. Use of the Site
You agree to use the Site only for lawful purposes. You agree not to:
- Use the Site in any way that could damage, disable, or impair it
- Attempt to gain unauthorized access to any portion of the Site, applicant portal, or related systems
- Use any automated means (bots, scrapers) to access the Site without our permission
- Submit false, misleading, or fraudulent information through our contact form or applicant portal
3. Intellectual Property
All content on the Site — including text, graphics, logos, and images — is the property of Direct Difference or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from Site content without our prior written consent.
4. Applicant Portal and Third-Party Links
Our applicant portal at directdifference.my.site.com is owned and operated by Direct Difference and is governed by these Terms. The Site may also link to other third-party websites or services that we do not control and are not responsible for. Use of those third-party sites is subject to their own terms.
5. No Medical or Professional Advice
Content on the Site is provided for general informational purposes about our services and is not intended as medical, legal, or compliance advice. Hospitals and healthcare organizations should consult their own compliance, legal, and clinical resources for guidance specific to their organization.
6. Disclaimer of Warranties
The Site is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of accuracy, reliability, or fitness for a particular purpose. We do not warrant that the Site or applicant portal will be uninterrupted or error-free.
7. Limitation of Liability
To the fullest extent permitted by law, Direct Difference shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or applicant portal.
8. Job Applications
Submission of an employment application through our applicant portal does not guarantee an interview, offer, or employment. All hiring decisions are made in accordance with our internal hiring policies and applicable employment law.
9. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, unless otherwise required by applicable law.
10. Changes to These Terms
We may revise these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
11. Contact Us
Direct Difference
4817 Murfreesboro Rd #68
Arrington, TN 37014
Phone: (800) 805-4880
Email: info@directdifference.com
